Search
Submit a request
Sign in
Español (Latinoamérica)
¡Bienvenido al Seller University!
Términos y Condiciones
Submit a request
English (US)
Español (Latinoamérica)
Submit a request
Sign in
Help Center - Marketplace Intercorp Retail
Managing my orders
Managing my orders
Logistics and product shipment
Seller's Guide: Same Day Express
Glossary: What are the most important terms?
How can I manage a change of courier?
How are my products shipped?
How to manage Big Ticket orders
Order status
How to change my order status?
What are statuses and what do they mean in the Seller Center?
How to change the status in the exclusive dispatch?
How to update the status in bulk?
After sales and disputes
What is the return policy?
What to do in case of a dispute or a complaint?
What do I do about returns and exchanges? How to execute the warranty?
Packing and packaging
Packing and Packaging Guide
