Are there any additional courier requirements? Are there any additional courier requirements?

Are there any additional courier requirements?

Diego Diego

COURIER METHODS

  1. What are the requirements to work under Intercorp Courier method?

The “Courier Intercorp” or “Exclusive” logistics modality implies that the couriers we work with are in charge of collecting the orders from the seller's (supplier) warehouse to then deliver them to the end customers.

Requirements for sellers who work under this modality:

o Do not sell products that belong to the categories food, plants or corrosive / dangerous materials.

o Adapt to the shipping rates (freight) that we handle with couriers. It is not possible to request changes.

o Adapt to the lead time (shipping time) that we handle in an approved manner. It is not possible to request changes.

o Provide the necessary data for the collection and inform in time, through the support button, of any change to avoid issues with the operation. Changes should not be constant, as they can jeopardize the situation.

o Comply with the clearance process established for this modality.

  1. What are the requirements to ship on my own?

The "Own" or "Dropshipping" logistics modality implies that the seller (supplier) is in charge of delivering their orders to the end customers, either directly or through a courier with whom they work.

  • Requirements for sellers who work in this modality:

o Sell products that belong to the categories food, plants or corrosive / dangerous materials.

o Establish a lead time (shipping time) including the time for delivery and loading of supporting documentation. If the delivery supporting evidence is delivered or uploaded after the lead time has passed, the orders will appear as expired and will imply penalties.

o Establish your shipping rates (freight). They must be competitive, according to the different weights and districts.

o Directly coordinate deliveries with end customers so that they are effective.

o Maintain careful and respectful communication.

o Comply with the clearance process established for this modality.

SHIPPING ORDERS

  1. What are the requirements to correctly send my orders?

All orders must be properly packaged and labeled. To do this, it is necessary that you review our packaging manual. There you will find how each type of product should be sent to avoid damage during transit.

  1. What are the requirements for an effective collection of orders under the Courier Intercorp mode?

The “Courier Intercorp” or “Exclusive” logistics modality implies that the couriers we work with are in charge of collecting the orders from the seller's (supplier) warehouse in order to subsequently deliver them to the end customers.

  • Requirements for the courier to collect orders:
    • o Orders must be properly packed.
    • o Orders must be correctly labeled with the Seller Center guide.
    • o Give the operator a referral guide for each order. The guide must be authorized by Sunat.
    • o Identify which and how many orders belong to each e-commerce (Real Plaza, Promart, Oechsle, Plaza Vea).
    • o Make sure that the courier leaves a document that shows the date and details of the orders dispatched, along with the name, ID and signature of the person who is collecting.

Important:

If you do not meet these requirements, the courier may refuse to pick up your orders. Each visit in which the collection is not carried out due to the responsibility of the seller, implies a false freight that must be assumed by the seller. Likewise, if the lead time expires due to this issue, penalties could be applied to the seller and the customer could withdraw the purchase.

We hope this was helpful!

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