How do payment systems work in case of promotional campaigns?

In the Marketplace we have promotional campaigns (for example: Mother's Day, Cyberdays, Cyberwow, etc.), where discounts are applied to Sellers' products and also Free Delivery.
The promotions are usually assumed by the platforms or by the commercial area and on certain occasions, under prior agreement and negotiation, by the Sellers.

All campaigns are communicated by email and the dynamics of each one is detailed (campaign period, % discount, campaign name, etc.); it is not necessary to agree to participate since when entering the Marketplace, they are part of each one.

When managing an order that has had a discount, please note the following:

PROMOTION - ECOMMERCE DISCOUNT

At the time of issuing the receipt to the final consumer, in the item "product" the calculation of the amount of the product(s) minus the total amount of the discount(s) applied to their products must be considered. Subsequently, each platform will request the issuance of an invoice for the total amount of the discounts applied to the orders that will be considered in the settlement report; this communication will detail the following: orders, amount to be invoiced, settlement period, Tax ID number, Company Name of the platform and concept of the invoice.

The total amount of the discounts applied will be reimbursed together with their settlement, as long as they have sent the invoicing requested by the platform.

Example of an order with discount on product:

• Data and amounts to be considered in the payment receipt to the final consumer:

Item product amount: S / 1,099.00

Item shipping cost: S / 16.00

• Amount to consider in the invoice to the platform:

* Please note that the invoice will be for the total amount of the discounts of the orders that are being settled.

Promotion expense: S / 30.00

PROMOTION - FREE DELIVERY

At the time of issuing the receipt to the final consumer, in the item "shipping cost" the amount that appears as shipping cost must be considered. In the case “Free Delivery” promotion has been applied, the amount will be “zero”, so that item should not be considered on the voucher.

If Sellers provide their “own dispatch” service, then each platform will request the issuance of an invoice for the total amount of the shipping costs of the orders that will be considered in the settlement report; In this communication the following will be detailed: the orders, amount to be invoiced, settlement period, RUC and Company Name of the platform and concept of the invoice. The total amount of the discounts applied will be reimbursed together with their settlement, as long as they have sent the invoicing requested by the platform. If Sellers provide an "exclusive dispatch" service, it is not necessary for them to issue an invoice since this management is carried out by the logistics provider.

Example of an order with free delivery promotion:

• Data and amounts to be considered in the proof of payment to the final consumer:

Item product amount: S / 43.90

• Amount to consider in the invoice to the platform:

* Applicable only for Seller with "own" dispatch.

* Please note that the invoice will be for the total amount of the shipping costs with free delivery of the orders that are being settled.

Promotion expense: S / 9.00 (amount will appear in the settlement report).

We hope we have helped you!