Content

  1. Definitions
    2. Objective and scope of application
    3. Packing, packaging, and labeling orders.
    4. Types of packaging according to orders
    5. Packaging Materials allowed
    6. Prohibited Packaging Materials

Definitions

1.1 Marketplace: It is a great platform where different brands, companies or stores can sell their products or services. That is, an intermediary between sellers and customers.
1.2 Seller Center: Management platform for sellers in the Intercorp Retail Digital Marketplace.
1.3 Packing: Set of materials that form the wrapping and frame of the packages, such as papers, fabrics, ropes, ribbons, etc.                                                             

1.4 Packaging: Box or cover with which the objects to be transported are protected.
1.5 Container: That which wraps or contains articles of commerce or other effects to preserve or transport them.
1.6 Exclusive Seller: Dispatch in charge of Intercorp Retail Digital.
1.7 Seller Drop Shipping: Dispatch in charge of the sellers who sell in the Intercorp Retail Marketplace.

Objective and scope of application

2.1 Objective
The purpose of this guide is that your products or merchandise will not suffer any damage during their transfer and the end customer receives it in optimal conditions.

2.2 Scope of application:
Sellers that have exclusive modality (dispatch by Intercorp Retail Digital) and drop shipment (dispatch by the seller himself)

2.3 Conditions:
● The packaging you use for your products could determine whether or not a customer is satisfied with their purchase.
● Packaging material is of utmost importance in the distribution of goods and is defined as the material or product placed around one or more items inside a package, in order to protect them against impacts and vibrations throughout the distribution.
● Proper labeling will allow the package to arrive in optimal conditions and thus avoid package losses.

How do I pack, package, and label my products?

1st step: Select packaging quality

Choose quality materials, rigid and in good condition, always opting for a box and avoiding plastic envelopes. Choose a corrugated cardboard box. Make sure you have sturdy and durable cardboard. The box must be new, not used. You must have a box sized appropriately for the merchandise you are shipping. Empty holes can be easily bent and damaged

2nd Step: Immobilize, fill, and isolate the product or article

The article or product must be immobilized inside the box so that it does not move or have friction, scratches, or bumps with the other products. Padding should be placed around the item or product to absorb any shock or force stacking from other boxes. The article or product must not be glued to the walls of the box; this will allow the article or product not to suffer direct pressure during stacking. There must be an element that separates it and directly receives the pressure of another weight.

 3rd Step: Close and seal package

Seal and close your box in an H shape: Draw an H with the masking tape in all the possible openings. Use a quality, reinforced adhesive tape. The tape must be at least 50mm wide.

4th Step: Label / document package

Stick the labels in a highly visible way to the outside of the box. When picking up, the couriers read the barcode of the labels with the PDA, remember that you must stick the valid labels and remove any others to avoid confusion.

ATTENTION:

  • In the exclusive mode, the courier could reject the collection if the orders are not well packed and labeled.
  • Improper packaging can endanger your shipment, so it is very important that you try to comply with the following instructions.
  • During transport, the merchandise must be able to withstand shocks, vibrations, and falls from a minimum height of 1.5 meters.

1st step: Select packaging quality

  • Bubble wrap sheets: Compressed air provides good protection for light items, it is a flexible material, allowing products of almost any shape or size to be wrapped.
  • Corrugated cardboard: Two or more sheets of single or double corrugated cardboard can be used to create a protective screen between the product and the outer packaging container)
  • Stretch film: Serves to secure and secure a load
  • Moldable foam: The moldable foam forms a covering around any product, reinforces the corners and protect the edges. It is considered very useful when filling is required
  • Inflatable packing: It works by using air pressure to isolate products from the outside temperature, maintaining that inside the container.
  • Modular packaging: They are boxes of different sizes that can be put inside each other.
  • Expanded foam / Expanded polyethylene / Polyethylene shavings for filling: They are light materials and generally have a low cost, with the ability to resist possible impacts during transport, returning to its original shape.
  • Angular and protective profiles: They protect the corners of furniture, doors, panels, and countertops from possible impacts.
  • Molded foam: Commonly known as foam rubber or sponge

Conditions:
● Choose quality materials, rigid and in good condition, always opting for a box and avoiding plastic envelopes.
● Choose a corrugated cardboard box. Make sure you have sturdy and durable cardboard. The box must be new, not used.
● You must have a box with an appropriate size for the merchandise you are shipping. Empty holes can be easily bent and damaged.
● A good internal packaging must protect the product from shocks and vibrations, and recover its original shape, since it acts as a shock absorber

2nd Step Immobilize, fill, and isolate the product or article

  • The article or product must be immobilized inside the box so that it does not move or have friction, scratches, or bumps with the other products.
  • Padding should be placed around the item or product to absorb any shock or force stacking from other boxes.
  • The article or product must not be glued to the walls of the box; this will allow the article or product not to suffer direct pressure during stacking. There must be an element that separates it and directly receives the pressure of another weight

ATTENTION:
Boxes that are not fully filled can collapse, those that are over capacity can explode. Also consider that the empty space inside can cause movements that damage both the contents and the box itself. To prevent this, choose boxes with the right size and use some cushioning and filling alternative.

3rd Step: Close and seal package

  • Seal and close your box in an H shape: Draw an H with the masking tape in all the possible openings.
  • Use a quality, reinforced adhesive tape: The tape must be at least 50mm wide. If the box has slots, it is important that you cover all of them with tape.
  • Insert on the edges and outside of the box, a little cardboard or protective plastic that distributes the pressure evenly and prevents damage.

IMPORTANT:

  • Wrap objects considered delicate or fragile to protect them with fragile colored ribbons.
  • The use of strapping or plastic bands is not recommended for items less than 30 kg as it can damage both the package transfer belts as well as the package itself. Proper packaging must always be able to support the weight of the items without the need for strapping.

4th Step: Label / document package

  • All products must be labeled with the automatic printed guide from the Seller center. The size of the sheet should be no less than 1/4 of an A4 sheet.
  • Stick the labels in a highly visible way to the outside of the box. When picking up, the couriers read the barcode of the labels with the PDA, remember that you must stick the valid labels and remove any others to avoid confusion.
  • Clearly displaying delivery guides is important to ensure your shipment moves quickly through the distribution network to avoid loss.
  • Getting guidance: Enter the “Seller center”, go to the “Sales-Orders” menu, then enter the “order number” and at the bottom in the “Shipping” section click on “Download guide”.

IMPORTANT:
● Do not let other labels, tapes, or papers cover the shipping label.
● A replacement can help if the original becomes detached or damaged.
● In a transparent bag, put the loose documents that need to be included in the box.

 

Types of packaging according to parcel

Glass bottles

The bottles must be transported in suitable containers and approved by the carriers, since a packaging is required that allows them to be fixed inside the box without hitting each other:

  • Always check the good condition of the bottles and check that the stopper / cork is properly closed.
  • The bottles must be wrapped in absorbent and waterproof materials.
  • Put the bottles inside the box with separators, anchor point, packed in polyethylene air chambers or polystyrene tubes.
  • Improvised packaging with bubble wrap, Styrofill chips and/or newspaper sheets will be considered unsuitable.
  • It is recommended not to ship bottles together with other items (clothing, books, A. Bottles, etc.)

The materials to use: Foam, Polystyrene, Modular packaging

Materials not to be used: Bubble wrap

Fragile Goods

You can ship fragile goods paying special attention to their packaging. Since the merchandise passes through the suppliers' sorting belts, they must be prepared to withstand a free fall of at least 1.50m

  • With fragile objects you should always use double corrugated cardboard boxes to protect the merchandise from impacts and that the box maintains its rigidity even if it has been stacked with other merchandise, it must support weight.
  • It includes a padding at the top, bottom and on the sides of the fragile object, with a minimum thickness of 5 cm to avoid its movements inside the box.
  • Always use foam pads on the top and bottom of the product, so that they fit perfectly to the shape of the object, protecting it from impacts during transport.

The materials to use: Foam, Polystyrene, Inflatable Packaging

Materials not to be used: Bubble wrap Wrapping paper

IMPORTANT:

Wrap objects considered delicate or fragile to protect them with colored ribbons labeled with the text fragile.

Tables

If the painting is protected by glass, tape it down in an “x” to keep the glass together in case of breakage.

  • Wrap the entire painting with at least 2 layers of bubble wrap. It is important that the protection is abundant to absorb possible shocks.
  • Use pieces of polyethylene to protect the corners from possible impacts.
  • If you ship several paintings, use modular double-layer rigid cardboard packaging with internal padding.

The materials to use: Bubble wrap, Modular packaging

Materials not to be used: thin cardboard

Electronic items

If you have the original manufacturer's packaging, we recommend that you use it by placing it inside a box with more protective materials.

  • The original box is usually used to make a single shipment, remember that reusing a packaging can make it less protective of the merchandise.
  • To prevent the products from being damaged in transit, you must protect it by using this type of “foam pillows”.
  • Make sure that the items in the package do not come into direct contact with the edges of the box with a minimum of 5 cm on each side. Vibrations and shocks that occur during transport can damage the goods.
  • Avoid using styrofoam that can cause static electricity and damage electronic items.

The materials to use: Foam, Molded foam

Materials that should not be used: Polystyrene

Furniture

  • Use a flat platform as a surface, so it will be easier to move the merchandise, from collection to delivery.
  • Use expanded polystyrene to protect the corners.
  • Protect furniture with foam or pads.
  • The furniture must be placed inside a sturdy box, with a plywood structure. Use a minimum of 5 cm to serve as a protective base and place shock absorbers to fill in the empty spaces.
  • Wrap the packages in the pallet with elastic tape so that it does not move and make sure that it does not protrude from the pallet on any side.

The materials to use: Angle profiles, Pallet

Materials not to be used: Wrapping paper

Documents

For shipping documents, plans, cards, maps, drawings, etc.

  • Wrap the product in a transparent bag to protect it from moisture.
  • Use a perforated cardboard cover with an adhesive closure or a triangular tube that can hold and protect larger documents rolled rather than folded.

The materials to use: Modular packaging

Materials not to be used: Bubble wrap Wrapping paper

Books

Wrap the product with perforated-type cardboard with an adhesive closure.

  • For external packaging, preferably use a double corrugated cardboard box, placing a polystyrene sheet of at least 5 cm on all four sides that will serve as protection during transport.
  • Each item must be individually packed and separated

The materials to use: Modular packaging

Materials not to be used: Bubble wrap, Envelope

Sports Articles

Wrap the products individually with bubble wrap sheets, this will allow a good protection of the surface of the same against possible scratches. In addition to being a good padding for light materials, it can be used to wrap almost any type of product regardless of its shape or size.

  • Pay special attention to corner and edge protection.
  • Items must be separated from each other.
  • Each item must be wrapped with a minimum of 5 cm distance from the walls of the box. This will help prevent possible damage caused by collision between the products inside, as well as protect them from shocks and vibrations during transport.
  • Use enough bubble wrap sheets to ensure that the contents do not move. Try to check it by shaking the box.

Materials to use: Bubble wrap, Angle profiles, Foam

Materials that should not be used: Wrapping paper

Bicycles

To properly ship your bike, the pedals, wheels, saddle, and handlebar are the parts that must be disassembled and packed separately.

  • Pack the individual parts of the bike. Use bubble wrap until they are completely protected.
  • Use a cardboard box, preferably double corrugated, and putting polystyrene on the four sides to protect the merchandise during transport.
  • Make sure the ends are not touching each other and that there are no gaps.

The materials to use: Bubble wrap, Modular profiles, Foam

Materials that should not be used: Wrapping paper

Toys

Wrap the products individually with bubble wrap sheets, they will allow a good protection of the surface of the same against possible scratches. In addition to being a good padding for lightweight materials, it can be used to wrap almost any type of product regardless of its shape or size.

  • Pay special attention to corner and edge protection.
  • Items must be separated from each other.
  • Each item should be wrapped with a minimum of 5cm of bubble wrap and placed a minimum of 5cm away from the walls of the box. This will help prevent possible damage caused by collision between the products inside, as well as protect them from shocks and vibrations during transport.
  • Use enough bubble wrap sheets to ensure that the contents do not move. Try to check it by shaking the box.

The materials to use: Bubble wrap, Angle profiles, Foam

Materials not to be used: Wrapping paper

Allowed packaging materials

  • Boxes
  • Bubble wrap
  • Corrugated cardboard
  • Polyethylene foam
  • Stretch film
  • Packing tapes

Prohibited packaging materials

Poor packaging could carry the following risks:

  • Damage to the merchandise.
  • Delay in transit times.
  • Handling of your merchandise.
  • Automatic rejection of any insurance claim.
  • Total deterioration of the merchandise.

NOTE: Intercorp Retail Digital Marketplace will not be able to accept packages that do not meet the requirements mentioned in the Packaging and Packing Guide.

We hope we have helped you!

Download the complete instructions in PDF format in the attachments of this article or here.

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