Who should I contact if I do not receive my login credentials?

If you have not received the information to complete your registration, you should contact the Category Manager with whom you handled your registration. They must do a pre-registration to generate an email with the credentials required to complete your registration.

If your registration has not been approved, it may be due to the following:

• The documents registered are not correct.
• Your documents have not been reviewed by the operations team.
• The email address provided when registering was not correct.

Remember that after you register, our team reviews the documents sent to validate everything is correct.

If you need information on your registration status, feel free to contact Sebastián Bentín: [e-mail]

We hope this was helpful!